The Spark

I’m very grateful to be launching Spark Ventures Group today, April 6th, 2026. This would not be possible without the support of my family, friends, partners, and clients. Thank you, so very much. March was extra jam-packed as I closed up my previous chapter, so to anyone I didn’t get to personally connect with, let’s catch up here in April.

At Spark Ventures Group, we live by the Golden Rule, serving our clients with integrity, excellence, and respect, embedding in their business to drive transformational growth and procurement advocacy together. Through our two practices, SparkOps and SparkRev, we roll up our sleeves alongside leadership teams to unify revenue functions and bring clarity to operational spend. We also reinvest a portion of our revenues back into the local communities we serve, especially those individuals who don’t always get the fair shot they deserve.

Built on the Golden Rule

I grew up a block away from the local Methodist Church that we attended regularly, which I think is why the Golden Rule has always been seared into my brain in all aspects of my life.

“Do unto others as you would have them do unto you.”

This is surely one of the greatest spiritual statements in the history of the world. It’s a great mantra to live by, and it certainly applies in business.

Humans have a strange tendency to want to make work hard and complex. Too often, the bigger an organization gets, the more layers of complexity are added, and the ability to do great work, even good work, gets diminished.

But can business actually be this simple?

Can great sales, marketing, and customer success really be boiled down to the Golden Rule? If a business treats their customers as well as they would like to be treated, can great things for the business be achieved?

One hundred and ten percent. Yes they can.

What Great Client Experience Actually Looks Like

A way I like to help clients confirm this is to have them think about a customer experience that was truly great. One that was memorable. What made it so good? Was the staff friendly and engaging? Was the service fast and accurate? Did the vendor follow through on every action item they promised?

Chances are the business did all of those things, and more. By not just meeting but exceeding expectations, they created an experience so good you never hesitated to come back, and you told your friends to check it out too.

The team at Spark Ventures Group and I would be honored to serve your business. Please reach out anytime and let us know how we can be a resource. We’re ready to cut through the complexities that naturally enter the picture as your business grows, roll up our sleeves, and work together to transform your business. Thank you for your support and partnership.